SERVICES SETA

Further Education And Training Certificate: Business Administration Services (35928)

PROGRAM DESCRIPTION

This qualification is for anyone who is currently involved in office administration, or who wants to work in this area. By completing the modules in this qualification, learners will find themselves more competent in their jobs, and better able to offer a professional service.

In addition, this qualification allows learners without a Grade 12 qualification to acquire a matric equivalent. Core competencies a learner will acquire include the management of records, being able to manage themselves and their time, managing the reception area and answering the telephone as well as improving their communication skills.

ENTRY REQUIREMENTS

Communication as well as Mathematical and Computer Literacy at Grade 11 level.

TOTAL DURATION OF COURSE

23 days (completed over 12 months)